Terms and Conditions

Now for the necessary bit. Below are our Housepals terms and conditions. This is a breakdown of the legal information and terms and conditions.

Privacy policy

Housepals.co.uk is committed to protecting your privacy online. To further this commitment, we have adopted an Online Privacy Policy that guides how we collect, store, and use the information collected about you online.

What information does housepals.co.uk collect?

Housepals may request and/or collect information from you on a voluntary basis when you: register with us, post comments or when you send questions via e-mail to Housepals.co.uk customer support. The requested information may include personal information such as your name and e-mail address. If you are under the age of 13, you will need your parent or guardian's consent before you can provide any personal information to us for purposes of registration and other online activities.

Sign up to our Free Newsletter

If you wish to sign up to our free newsletter, you will be asked to supply personal information such as your e-mail address. With your permission, housepals.co.uk uses such information to periodically contact you with product information news and special offers.

E-mail

By allowing you to send e-mail to us, we are not attempting to collect any personal information about you. We will only use personal information (such as name and e-mail address) contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

Whatever the activity may be, we will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives.

Opt out

If you are receiving e-mails or regular mail and at a later date you choose to opt out and have your name removed from the e-mailing list, you can do so by using the link included with a housepals.co.uk.

When We Might Disclose Information

As part of our regular business conduct, we may share information with companies or individuals providing services or acting on our behalf, such as companies providing technological or fulfillment services. In the event that there is a change of corporate ownership, the new owners will of course be provided with our files, including information you have submitted. We will also share information with government officials, including law enforcement officials or court authorities, in order to cooperate with a legitimate investigation.

Unless we tell you first (such as at the time we collect information), or unless it is part of a specific program or feature in which you have elected to participate, we do not share personally information that we have collected (such as name or email address) with other, third-party companies for their own commercial or marketing purposes.

Links and Third Parties

From time to time we may include links to other websites as a service to you. The third party sites are operated by companies that are outside of our control, and your activities at those sites will be governed by the policies and practices of those third parties. We encourage you to review the privacy practices of these third parties before disclosing any personally identifiable information, as we are not responsible for the privacy practices of those sites.

We sometimes work with third parties to add features or advertisements to our Site. These third parties may place cookies on your browser when you visit certain pages of our Site, or collect cookies that they have previously placed, along with the URL of the page you visited. We do not control those third parties or their use of data. In some cases we may provide tools for you to limit data sent to third parties. This privacy policy does not cover those third parties use of data.

Cookies

housepals.co.uk may use cookies to improve the use of our websites.

A "cookie" is a small file that websites often store on a user's computer. Storage of cookies on your system provides an easy and convenient method for us to personalize your experience on our websites. For example, cookies allow us to remember your screen name, tell us that you have visited our website before, and may contain information that will make your next visit to our website more enjoyable. However, we do not use cookies to store personal information such as your name. In addition, TrySnow.com does not use cookies to retrieve information from your computer that was not originally sent in a cookie. You can always disable cookies or set your browser to alert you when cookies are being sent to your computer.

IP Addresses

housepals.co.uk may also collect your IP address for safety and security purposes. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Log Files

Other non-personal information collected by housepals.co.uk is in the form of logs - files that record website activity, including how many "hits" a particular web page is getting (a.k.a., "click-through data"). For example, log file entries are generated every time a visitor clicks the "Home" icon on our site. These entries enable housepals.co.uk to assess overall site activity, track interest in advertised sales, track interest in purchase behavior, and troubleshoot technical concerns.

Through the use of log files, we may also collect certain demographic information such as the type of browser you are using (e.g., Chrome, FireFox, Internet Explorer), the type of operating system you are using (e.g., Windows or Mac OS), and the domain name of your Internet service provider (e.g., Comcast, AT&T).

Linking to third party sites

To provide relevant information not found on our websites, housepals.co.uk may provide links from our websites to third party websites and we encourage our users to read third party sites' privacy policies before submitting personal information. All the downloads and EXE files provided on this site are from a 3rd party and housepals.co.uk is not responsible for any files or adware that gets installed by their games and screen savers. They are likely to contain several adware products, so download and install at your own risk. Housepals assumes NO responsibility. Housepals is not responsible for the privacy practices of the content of third party sites' and hereby disclaims any representations or warranties expressed on any other site.

Who is collecting my personal information?

Any personal information that you disclose while visiting any of our websites is collected by housepals.co.uk and is used in the manner specified above.

Questions and Complaints

If you have any questions, complaints or comments regarding our Privacy Policy Statement, please contact us at mbrown@housepals.co.uk

By using this site, you signify your assent to the housepals.co.uk . If you do not agree to this Privacy Policy, please do not use this site. We reserve the right to make changes to this Privacy Policy. Please check back from time to time to ensure that you are aware of these changes. Your continued use of this site will signify your acceptance of these changes.

Additional Information

  • Google, as a third party vendor, uses cookies to serve ads on your site.
  • Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
  • Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Security

When you place orders or access your account information, you are connected to our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all information is collected lawfully and in accordance with the Data Protection Act 1988.

Payments to Landlords / Room Owners

Any monies sent to a landlord that turns out to be a scam is not the responsibility of Housepals. We have safety tips on the website which should be adhered to.

Ordering process

The easiest way to order is by using our online ordering, it is totally secure and very easy to use. Payments are processed by paypal.com, internationally recognised and can accept all types of credit or debit cards.

Amending or changing your order

Please email us at admin@housepals.co.uk stating your name and user reference number.

Payment

You can pay by any, Visa, MasterCard, Electron, Delta, Switch or Solo cards. To ensure that shopping online is secure, your credit/debit details will be encrypted using SSL technology. The prices displayed on are web site are in GBP British pound Sterling.

General

We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales. Our terms and conditions do not affect your statutory rights as a consumer.

Complaints

If you have any comments about anything we do, please contact us on admin@housepals.co.uk. We endeavour to respond to all complaints within five working days.

Contacting HousePals and Landlords

HousePals cannot take any responsibility if a housepal is no longer looking for a room or a room/flat has been rented once a user has upgraded to Priority Pal.

Contacting us

Email: admin@housepals.co.uk